Legal
Privacy Policy
Last updated: [PLACEHOLDER — add date of publishing]
This Privacy Policy explains how The Brew Cafe ("we", "us", "our") collects, uses and protects information when you visit our website or contact us through WhatsApp, phone, or in person. This policy is intended for a small, single-location cafe business and should be reviewed by a qualified professional before relying on it for compliance purposes specific to your situation.
1. Information We Collect
We may collect information you voluntarily provide to us, such as your name, phone number, and order details, when you message us on WhatsApp, call us, or fill out a contact form on this website. We do not knowingly collect sensitive personal data such as financial account details through this website.
2. How We Use Information
We use the information we collect to respond to enquiries, take and confirm orders, provide customer support, and improve our products and services. We do not sell your personal information to third parties.
3. WhatsApp Communication
When you message us on WhatsApp, your conversation is subject to WhatsApp's own privacy policy and terms of service, in addition to this policy. We use WhatsApp solely to communicate about orders, enquiries, and customer support, and we do not use your WhatsApp number for unsolicited marketing without your consent.
4. Third-Party Services
Our website may link to third-party platforms, including Zomato, Swiggy, Instagram, Google Maps, and WhatsApp. These platforms have their own independent privacy policies, and we are not responsible for how they handle your data once you leave our website.
5. Cookies
This website may use basic cookies or similar technologies to support core functionality and understand general website usage. You can control or disable cookies through your browser settings.
6. Data Security
We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
This website is not directed at children, and we do not knowingly collect personal information from children without appropriate parental consent.
8. User Rights
You may contact us at any time to ask what information we hold about you, to request a correction, or to request that we delete information you have shared with us, subject to any legal or operational requirements to retain certain records.
9. Contact Information
If you have questions about this Privacy Policy, please contact us:
The Brew Cafe
Shop No. 1, Viceroy Court,
Thakur Village, Kandivali East,
Mumbai, Maharashtra 400101, India
Phone: +91 91372 98124
Email: [OFFICIAL EMAIL]